Support
We're here to help you and your little reader!
Need a hand with your account, credits, or creating a story? You'll find quick answers below. If you can't find what you need, our team is just a message away.
Frequently Asked Questions
How do I create a story?
Sign in, then tap Create a Story. Choose a topic, a story type, an age group, and an art style — and AI will write a personalized, illustrated story for you in seconds.
How do credits work?
Each story uses one credit. New accounts start with free credits, and you can buy more anytime on the Buy Credits page.
Where are my stories saved?
Every story you create is saved to your personal library in the My Stories section, so you can revisit favorites again and again.
Can we listen to a story aloud?
Yes! Each page of the flip-book reader has a read-aloud button that uses text-to-speech, so little ones can follow along.
My story didn't generate. What now?
First, check that you have at least one credit available. If the issue continues, please contact us and we'll get it sorted out right away.
Is there an iPhone or iPad app?
Yes — KidsStory is available on the App Store. You can download it and sign in with the same account you use here.
Still need help?
Reach out through our Contact page and we'll get back to you as soon as we can.